ANDROID

Set up on Android.

Android interfaces differ by manufacturer and release. Confirm your model and the provider-supported app before following device-specific steps.

Generic television and streaming device in a living room
ANDROID
01

Check model and software

  1. On a TV, open Settings and find About or Device preferences. On a phone or tablet, open Settings and find About phone/tablet.
  2. Record the model and Android version.
  3. Ask the provider to confirm compatibility with that exact model and app.
02

Install the provider-supported app

  1. Open Google Play on the device.
  2. Search for the app name the authorized provider gave you.
  3. Confirm the publisher and install from the official listing. Avoid APK download sites and do not disable Play Protect or other security features.
03

Complete setup securely

  1. Open the app and follow the provider’s official sign-in instructions.
  2. Use your own account details; do not share passwords or verification codes.
  3. If a permission request seems unrelated to playback, deny it and ask the provider or app publisher what is required.
Does Android mean all Android boxes are supported?

No. Hardware, software, app-store access and provider support vary. Confirm the exact device model first.

HAVE A QUESTION?

Confirm the details with the business.

Plans, prices and compatibility are confirmed directly with the business.

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